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Productivity

Constantly challenge your assumptions!

by peterwinick

thinker_statue_02

When we attempt to solve a problem, build a business or get a team to perform we begin with certain assumptions.  There are basically two types of assumptions that we start with.  There are assumptions that we choose to make based on our understanding of a market or a situation and there are assumptions that we make that we are unaware of.  We need to constantly test the assumptions we choose to make and we need to make ourselves more aware of the assumptions we are not aware that we are making.

Assumptions are a necessary starting point but they are not static and need to be revisited, tested, questioned, discarded, modified and validated.  Let start with the easier group, the set of assumptions that we conscientiously make.  Let’s assume you have a new product or offering.  You’ll need to know something about the size of the market, about the potential buyers, competitors in the space, alternatives to your offering, etc.  In order to be able to manage the variables you will make some assumptions.  The problem is a week later, a month later or after you’ve been exposed to new information or experiences we rarely go back and modify our initial assumptions.  The results? Flawed projections about expected results,flawed estimates of  the resources needed to go to market; unrealistic timelines, the list is endless. You can’t build a logical strategy on faulty assumptions.  I’d suggest every time you learn something new relative to your project you force yourself and your team to ask, “based on this new information are there changes that we need to make to our original assumptions”? Chances are the answer will be a resounding yes and those changes will be apparent.

But what about assumptions we make sub-conscientiously?   This is much more difficult.  After all how can we possibly know what they are?   We can bring them to light by questioning them.  For example when you delegate something to someone do you assume they are competent and capable of executing the task or do you assume that you’ll need to closely check what they do and remind them when it’s due?  The answer to that question will certainly reveal some assumptions you make about people and it impacts your management style and the way you collaborate with others.  What I would advocate is to look at certain behaviors you have which manifest themselves in the way you organize projects and delegate to others.  What assumptions have been made and are they in fact valid.

The assumptions that we can easily see can be modified and adjusted as reality or experience show us that they are no longer valid or helpful.  You need to make this a part of the process.

The assumptions that we can’t easily see require us to be much more thoughtful and to question not only their helpfulness but where they came from so that we are aware of them.  If you can make yourself and your team more aware of the fact that they are making assumptions every day that impact their ability to operate effectively and that  they don’t realize they are even making those assumptions  it can have a profound impact on creativity and productivity.

Agree?  Disagree?  Please share your thoughts and reactions.

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When was the last time you were whelmed?

by peterwinick

Orange Employee Multitasking While Operating Four Laptop Computers At Two Different Desks In An Office

We are all to familiar with the constant sense of being overwhelmed in today’s fast moving world.  From reading and responding to emails while participating in a conference call to texting while driving to using our blackberry’s while watching our kids basketball game.  The world is global, the pace is rapid, the demands on our time and resources growing by the minute.  Countless books have been written on how to be a master multi -tasker and people seem to be proud to share the latest things they have come up with to do 7 unrelated tasks at once.

Is this way of operating, this way of living with the lines between your work life and your personal life not just blurred but essentially erased yielding us increased productivity or happiness?  I don’t believe so.  Now in all honesty I am and have been for as long as I can remember a chronic multi-tasker.  I often thrive when I feel like I’m spinning thirteen plates in the air.  On any given day  I might be working on three proposals, five client deliverables, jumping from conference call to meeting to conference call like a modern day super hero (Consultant-Man?) while managing 150 emails a day and trying to catch a flight, a cab or a train simultaneously.  So I’ve become used to feeling overwhelmed, in fact it pretty much feels “normal”.  Now normal is a relative term, ask someone in Seattle to describe the weather on  a typical day and you’ll get a very different response than you would by asking the same question of a surfer in San Diego.  Rain and sunshine are quite different yet they are “normal” to those that live in those environments.

So if overwhelmed is the new normal, what might “whelmed” be?  You don’t often hear someone telling their friends or colleagues that they’ve been trying out a new gadget or process to help them “uni-task” do you? Ask yourself  when was the last time you made a conscience effort to do just one thing for an hour or two.  Not while checking emails every two minutes or IM’ing or web surfing but one task and only one task.  I asked myself this question a few weeks ago after reading a few books on neuroscience (Your Brain at Work by David Rock is amazing) as well as Rework by Jason Fried of 37signals.com.  Guess what?  Doing more usually means getting less done.  It also means it takes much longer, in some instances 30 to 50 percent longer to accomplish something.  There are switching “costs” that are hard wired in our brains and it takes time to get into a groove or the flow of a specific task at hand.  Bouncing around from task to task to task decreases your productivity, increases your stress levels, causes you to produce work that is not representative of what you are capable of and ultimately is a big hurdle to happiness.

Well if being overwhelmed isn’t a “competitive advantage” but being whelmed might be how do you get there?  I for one don’t believe you can in an absolute way but I do believe that you can take blocks of time to focus on specific tasks and stick to it.  You may need to start with 20 or 30 minute blocks and build up to an hour or two or more.  You need to identify the self inflicted “stuff” that you know pulls you away from the tasks at hand (the little ding on your computer letting you know you’ve gotten an email, the buzz on your IM window, checking in on Facebook 11 times a day, web surfing, etc.).  If you can identify three big distractions and focus on eliminating one of them or changing your behavior around one of them over a two week period you’ve got a 90 percent chance of “fixing” that behavior.  If you’ve got any doubts as to what those three might be casually jot down how often you fall victim to any of the above over the course of a typical day.

Guard and protect the time you’ve allocated to being “whelmed” time.  Make sure to be realistic and realize there are patterns you can recognize that will guide you in how to choose those blocks of time.  If Monday morning at your office is traditionally a time when everyone is reconnecting and catching up than make sure you take those factors into consideration.

So it may not be as sexy as the multi-taskers claim doing 17 things at once is  and there may be less gadgets and gizmos in the market place that support being whelmed but if you can be more productive, less stressed and produce better work wouldn’t you want to at least give it a try?

I’d like to hear some things that you did that worked and things that didn’t in your personal pursuit of “whelmed”.

overwhelmed-lady-desk

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