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Improving Customer Service with Thought Leadership | Shep Hyken and Shane Green | 422

Elevating customer service and employee satisfaction in a hybrid workforce. An interview with Shep Hyken and Shane Green that originally aired on January 12th, 2021, as part of Leveraging Thought Leadership Live on LinkedIn. If you thought a global pandemic would dim the lights of customer service - you thought…

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New Book!

The Thought Leadership Handbook

Most thought leaders figure it out as they go. Nobody hands them the playbook. Bill Sherman, Peter Winick, and Naren Aryal wrote The Thought Leadership Handbook to change that — twenty years of frameworks, tools, and hard-won lessons from hundreds of practitioners. Start with Chapter 12. It’s free, and it begins with a confession.

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ARE YOU A THOUGHT LEADER?

Authors, Speakers, Executives, Academics

At Thought Leadership Leverage (TLL), our thought-leadership clients typically fit into one of four profiles: successful business authors and professional speakers, well-respected academics, seasoned senior executives, or boutique and mid-tier consultancies. Thought Leadership Leverage helps thought leaders build their ideas into businesses and create revenue streams from their content. Peter Winick, Founder and CEO of Thought Leadership Leverage, brought that all together, so you could focus on mastering your craft.

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Read In Depth About Our Ideas

Business Book ROI Study

Amplify Publishing Group, Gotham Ghostwriters, Smith Publicity, and Thought Leadership Leverage (TLL), working with author and former Forrester SVP Josh Bernoff, conducted a survey of business authors.

Leveraging Your Org's Thought Leadership

This whitepaper is a culmination of insights gathered from Thought Leadership Leverage’s extensive conversations, podcasts, and engagements with over 250 heads of thought leadership across a wide range of organizations. From Fortune 50 companies to small and medium-sized businesses, VC-funded startups, and non-profits, we have gathered valuable knowledge.

The Four Elements of Thought Leadership

Thought Leadership Leverage (TLL) – a firm specializing in thought leadership consulting – has defined the key elements of thought leadership to not only improve their offerings and services but also codify what good thought leadership should and does look like. Expand your knowledge of the Four Elements: Ideas, Platform, Content and Offerings.